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The Office of Solid Waste Services is responsible for the collection and disposal of solid waste within the City of Atlanta. Additionally, the office provides vacant lot clean-up; maintenance of various rights-of-way specified in the Atlanta City Code and dead animal removal and disposal. The office also oversees landfill operations; the City’s recycling program; enforcing codes related to lawn maintenance and the disposal of yard trimmings; and assists in citywide emergency operations.
Administration
The Administration Division is comprised of Education and Enforcement, Waste Reduction and Management Analysis. These units are responsible for code enforcement and compliance, maintaining contracts devoted to waste reduction, recycling and composting, route analysis, mapping, off-site plan review, budget preparation and developing educational publications and activities.
Operations
The Operations Division is responsible for household garbage collection and bulk rubbish and yard trimming collection. Operational divisions are organized by function in order to increase their efficiency in operations and service delivery.
Keep Atlanta Beautiful
Keep Atlanta Beautiful is the public education and outreach component of Solid Waste Services. This organization assists with community clean-ups and works closely with Code Enforcement. For more information please visit www.keepatlantabeautiful.org.
Recycling Program
Solid Waste Collection Schedule
Household garbage, recycling and yard trimmings are collected weekly on the scheduled collection day. For questions regarding pick up service, please contact the Customer Service Call Center Monday - Friday, 8:15 am - 5:00 pm at (404) 330-6333 or via email to publicworks@atlantaga.gov.
Requests for Fee Reduction/Tax Exemption
The senior citizen Exemption is administered by the Tax Assessor's office. Taxpayers age 65 and over with an annual income of $39,000 or less can receive a 30% exemption on their Solid Waste service fee. The $30.00 recycling exemption is offered by Public Works for persons (regardless of age) who make less than $8,000.00 annually.
Hardship cases are reviewed by Fulton County with regards to making payment arrangements - - but not reductions on the bill. Customers should contact the Fulton County Tax Commissioner's Office at 404.613.0656 to make such arrangements.
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Contact Info
City of Atlanta
Department of Public Works
55 Trinity Avenue, SW
Suite 4700
Atlanta, Georgia 30303
Tel: 404.330.6240
Fax: 404.658.7552
Customer Service
Tel: 404.330.6333
Email: publicworks@atlantaga.gov
Office of the Commissioner
Richard Mendoza
Commissioner
Tel: (404) 330-6240
Email: rmendoza@atlantaga.gov
Dexter C. White
Deputy Commissioner
Tel: (404) 330-6240
Email: dcwhite@atlantaga.gov
Office of Solid Waste Services
Douglas Raikes
Director of Operations
Tel: 404.330.6293
Email: draikes@atlantaga.gov
Office of Transportation
Operations
Teresa Smith
Operations Manager
Tel: 404.853.3200
Email: tsmith@atlantaga.gov
Capital Projects / Transportation Planning
Michele Wynn
Public Works Manager
Tel: 404.330.6739 - O
Email: mwynn@atlantaga.gov
Engineering & Analysis
Cotena Alexander
Public Works Manager
Tel: 404.330.6501 - O
Email: ccalexander@atlantaga.gov
Office of Fleet Services
Tracey Woods
Acting Director
Tel: 404.622.7681
Email: tdwoods@atlantaga.gov
Public Relations
Valerie Bell-Smith
Public Relations Manager, Sr.
Tel: 404.330.6215
Email: vbell-smith@atlantaga.gov
NOTE: For garbage collection, rubbage collection or to receive a trash bin call 404.330.6333.
For issues related to water and sewer, please call the Department of Watershed Management at 404.658-6500.
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Last updated: 3/8/2013 11:34:32 AM