The Office of Transportation is responsible for overseeing and maintaining the City's street network. This office includes traffic engineering, street operations, traffic signals, street lights, street signs, street maintenance, on-street parking management, and capital/infrastructure improvement projects
Contacting the Office of Transportation
The Office of Transportation is open Monday through Friday, 8:15 am - 5:00 pm. You may contact us at 404-330-6501 or by email to: firstname.lastname@example.org.
To report traffic problems such as malfunctioning traffic lights or potholes please call the Customer Service Center Monday - Friday, 8:15 am - 5:00 pm at (404) 330-6333. After hours, please call (404) 227-3520. You may also contact the Customer Service Center via email to: email@example.com.
Transportation Programs and Services
Public Parking Management Program & PARKatlanta
The Public Parking Management Program in association with PARKatlanta is responsible for the installation, maintenance, and revenue collection of parking meters as well as enforcement of on-street parking throughout the City of Atlanta. For information regarding the issuance of parking citations, please contact 1-888-266-1360.
If you have comments or concerns related to public parking management and/or PARKatlanta, we would like to hear from you! You may call the Parking Program Office at (404) 330-6501 or submit your comments and/or concerns to us online.
Residential Permit Parking Program
The City of Atlanta offers a permit parking program for certain residential areas within the City. For information concerning Residential Parking Permits please call 404-330-6501.
Click here to download an application for a Residential Parking Permit
Public Property Vending
The City of Atlanta considers public vending as a critical component of its strategy to increase the vitality of the City's street life. Rapid development in the three major mixed-use commercial/retail/residential districts of the City - Downtown, Midtown, and Buckhead - has added thousands of pedestrians to the City's streets every day. These pedestrians need the goods and services that a well-managed vending program can deliver. The Public Property Vending Program in association with General Growth Properties is committed to providing new business development opportunities to entrepreneurs interested in providing goods and services in the public right-of-way. Click here to find out more information!
Valet Parking Program
The on-street valet drop off/pick-up pilot program has been established for the purpose of reviewing and evaluating the overall operation of valet parking in the public right of way. Applicants who wish to apply must adhere to the guidelines established per City Code, 07-O-2418. Click here for application requirements.