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The Office of Transportation is responsible for overseeing and maintaining the City's street network. This office includes traffic engineering, street operations, traffic signals, street lights, street signs, street maintenance, on-street parking management, and capital/infrastructure improvement projects

Contacting the Office of Transportation

The Office of Transportation is open Monday through Friday, 8:15 am - 5:00 pm. You may contact us at 404-330-6501404-330-6501.

To report traffic problems such as malfunctioning traffic lights or potholes please call 311. After hours, please call (404) 227-3520(404) 227-3520

Transportation Programs and Services

Capital Projects

New roads, bridges, and sidewalks are among the various capital improvements under the direction of the Office of Transportation. Click here to learn more about the exciting new transportation improvements planned and or underway in the City of Atlanta!

Pedestrian Hybrid Beacon

The City of Atlanta is committed to creating and maintaining safe and easy access for pedestrians, bicyclists and driver’s to share the public right-of-way. Newly installed Pedestrian Hybrid Beacons (PHB) are being installed in high pedestrian areas to allow protected pedestrian crossings, stopping road traffic only as needed. A public education campaign is now underway to inform the community about this new enhancement to public safety. Click here to learn more.

Street Resurfacing

Local Maintenance Improvement Grant (LMIG) Program

On-Street Parking

Public Parking Management Program & PARKatlanta

The Public Parking Management Program in association with PARKatlanta is responsible for the installation, maintenance, and revenue collection of parking meters as well as enforcement of on-street parking throughout the City of Atlanta. For information regarding the issuance of parking citations, please contact 1-888-266-13601-888-266-1360 FREE.

If you have comments or concerns related to public parking management and/or PARKatlanta, we would like to hear from you! You may call the Parking Program Office at (404) 330-6501(404) 330-6501 or submit your comments and/or concerns to us online.

Residential Permit Parking Program

The City of Atlanta offers a permit parking program for certain residential areas within the City.  For information concerning Residential Parking Permits please call 404-330-6501404-330-6501.

Click here to download an application for a Residential Parking Permit

Public Property Vending

The City of Atlanta considers public vending as a critical component of its strategy to increase the vitality of the City's street life. Rapid development in the three major mixed-use commercial/retail/residential districts of the City - Downtown, Midtown, and Buckhead - has added thousands of pedestrians to the City's streets every day. These pedestrians need the goods and services that a well-managed vending program can deliver. The Public Property Vending Program in association with General Growth Properties is committed to providing new business development opportunities to entrepreneurs interested in providing goods and services in the public right-of-way. Click here to find out more information!

Valet Parking Program

The on-street valet drop off/pick-up pilot program has been established for the purpose of reviewing and evaluating the overall operation of valet parking in the public right of way. Applicants who wish to apply must adhere to the guidelines established per City Code, 07-O-2418. Click here for application requirements.


Contact Info

City of Atlanta
Department of Public Works
55 Trinity Avenue, SW
Suite 4700
Atlanta, Georgia 30303
Tel: 404.330.6240404.330.6240
Fax: 404.658.7552

Customer Service
Tel: 311

Office of the Commissioner

Tel: 404.330.6240404.330.6240

Richard Mendoza

Larry King
Deputy Commissioner

Office of Solid Waste Services

Gayla Dodson
Program Management Officer
Special Services

Christopher Fetterman Program Management Officer

Office of Transportation

Tel: 404.330.6501404.330.6501

Capital Projects & Planning/Renew Atlanta

Shelley Peart
Program Management Officer

Operations, Engineering & Analysis

Cotena Alexander
Program Management Officer

Office of Fleet Services

Tel: 404.622.7681404.622.7681

Dale Fambrough
Program Management Officer

William "Bill" Eckel

Tracey Woods

For issues related to water and sewer, please call 311 or visit

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Last updated: 3/7/2016 11:44:58 AM