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Starting Collection Service for Household Garbage, Recycling & Yard Trimmings
New property owners can fax or mail a copy of their settlement statement to the Customer Service Division in order to obtain a garbage container ("Herbie Curbie"):
55 Trinity Avenue, Suite 4800
Atlanta, Georgia 30303-0326
Attention: Customer Service Division
404.330.6333 (office)
404.546.9073 (fax)
Household garbage, recycling and yard trimmings collection occurs weekly. Containers should be placed on curb by 7p.m. the previous day and removed from curb by 7 p.m. on collection day.
Holiday Collections Schedule
- MLK, Jr., Day, Next day pick-up
- Memorial Day, Next day pick-up
- Independence Day, Next day pick-up
- Labor Day, Next day pick-up
- Veterans Day, Next day pick-up
- Thanksgiving, No Change to Service - Regular Collections
- Christmas Day, Next day pick-up
- New Years Day, Next day pick-up
Holidays that fall on Monday will delay all pickups for that week by one day. Holidays that fall on Friday, Saturday or Sunday do not impact regularly scheduled pick up days. Collections continue on the customer’s regularly scheduled pick up day.
How to Start Backyard Pick Up Service
Backyard pick up service may be available without charge for persons having physical limitations which prevent placement of garbage receptacles at the curb if certain requirements are met.
You may be eligible based on:
(A) Age only criteria.
Any residence where there are no persons between the ages of 12 and 70 capable of placing garbage at the curbside.
(B) Physical condition criteria.
Each person between the ages of 12 and 70 at a residence not capable of placing garbage at the curbside must present a certificate from a physician licensed to practice medicine by the State stating that such person is physically incapable of placing garbage at the curbside. (See City of Atlanta Ordinance, Chapter 130: Solid Waste Management, Sec.130-37(c)(3)).
Each year, all persons receiving backyard garbage collection service must be recertified as to the physical condition preventing the placement of garbage at the curbside. (See City of Atlanta Ordinance, Chapter 130: Solid Waste Management, Sec.130-37(c)(5)).
How to Start Back Yard Pick Up Service, Fee Based
If you would like to receive backyard garbage collection service and do not to meet the criteria listed above then you must submit a payment of $962.21 per year to cover the cost of this service. This entitles you to receive backyard garbage collection from January 2nd through December 30th. (See City of Atlanta Ordinance, Chapter 130: Solid Waste Management, Sec. 130-84(4) and Sec. 130- 37(c)(2)).
Please contact the Department of Public Works Customer Service Division at (404) 330 – 6333 if you would like to apply or have additional questions.
Learn About Recycling In Atlanta
Learn More About Solid Waste Services
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Contact Info
City of Atlanta
Department of Public Works
55 Trinity Avenue, SW
Suite 4700
Atlanta, Georgia 30303
Tel: 404.330.6240
Fax: 404.658.7552
Customer Service
Tel: 404.330.6333
Email: publicworks@atlantaga.gov
Office of the Commissioner
Richard Mendoza
Commissioner
Tel: (404) 330-6240
Email: rmendoza@atlantaga.gov
Dexter C. White
Deputy Commissioner
Tel: (404) 330-6240
Email: dcwhite@atlantaga.gov
Office of Solid Waste Services
Douglas Raikes,
Director of Operations
Tel: 404.330.6293
Email: draikes@atlantaga.gov
Gayla Dodson,
Director of Specialized Services
Tel: 404.330.6303
Email: gdodson@atlantaga.gov
Office of Transportation
Capital Projects/ Transportation Planning
Michele Wynn
Public Works Manager
Tel: 404.330.6739
Email: mwynn@atlantaga.gov
Operations, Engineering & Analysis
Cotena Alexander
Public Works Manager
Tel: 404.330.6501
Email: ccalexander@atlantaga.gov
Office of Fleet Services
Bill Malcolm, Director
Tel: 404.622.7681
Email: bmalcolm@atlantaga.gov
Public Relations
Valerie Bell-Smith
Public Relations Manager, Sr.
Tel: 404.330.6303
Email: vbell-smith@atlantaga.gov
NOTE: For garbage collection, rubbage collection or to receive a trash bin call 404.330.6333.
For issues related to water and sewer, please call the Department of Watershed Management at 404.658-6500.
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