Department of Customer Service/ATL311

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 Myesha Good - Headshot Grey - finalMyesha Good
Commissioner,
Department of Customer Service/ATL311

Mission

ATL311’s mission is to provide the public with simple and convenient access to all City of Atlanta government services and information while offering quality service that emphasizes Accountability, Responsiveness, and Efficiency. We ARE a diverse workforce serving our vibrant business community, visitors and constituency through a centralized point of contact.

Core Values

  • Efficient
  • Knowledgeable
  • Committed
  • Accountable
  • Responsive

Vision

ATL311's vision is to be the world class customer service center for the City of Atlanta that creates, supports and sustains the community through easy access to all city services.

ATL311 Contact Info

Phone Number:
311 or 404-546-0311
ATL311@Atlantaga.gov

Website:
www.atl311.com

Hours of Operation:
Monday through Friday
7am-12am

Deputy Commissioner Contact Info
Vernon Edmonds
Deputy Commissioner
vedmonds@AtlantaGa.Gov

Directors Contact Info
Joy Quarles
Director of Customer Service Delivery Team (Public Relations, Relationship Mgmt., and Support Services)
jquarles@AtlantaGa.Gov

Starrett Bartleson
Call Center Director
SBartleson@AtlantaGa.Gov

Lemeki Davis
Director of Innovation and Performance Accountability 
ldavis@AtlantaGa.Gov

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