2024 Proposed Solid Waste Rate Adjustment
*The FY'2025 rates went into effect on July 1, 2024. Read more about the 2024 Solid Waste Rate Adjustment
Department of Public Works Rate Adjustments
The City Utilities Committee of the Atlanta City Council held a public hearing on July 9, 2024, on proposed legislation, 24-O-1214, to amend the code to adjust the taxes, assessments, service fees, and charges for solid waste services.
For questions about your DPW Solid Waste bill, contact:
• Fulton County Tax Commissioner’s Office - 404.613.6100
• DeKalb County Tax Commissioner's Office - 404.298.4000?
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Frequently Asked Questions
Q: What solid waste services are the City of Atlanta currently providing?
The Department of Public Works (DPW) Office of Solid Waste Services (SWS) currently services nearly 100,000 residential garbage and yard trimmings collection and recycling accounts and 350 multifamily and City accounts. The services and related charges are broken down into three main categories.
Q: How can I contact the Office of Solid Waste Services or report solid waste-related issues?
You can reach Solid Waste Services by dialing (404) 546-0311, or 3-1-1 within city limits, submitting an online ticket to www.atl311.com, or you an download the ATL311 app to have your questions answered and concerns addressed.
SOLID WASTE DISPUTE PROCESS
Q: How do I dispute my solid waste bill?
You can dispute a Solid Waste dispute by completing the attached form: DPW Solid Waste Dispute Form. Download the Dispute Form, complete it, and submit it to DPWCustomerService@atlantaga.gov with the Subject Line: Solid Waste Bill Dispute.
Q: How do I appeal a solid waste dispute decision?
You can appeal a Solid Waste dispute by completing the attached DPW Appeals Form. Download the Appeals Request Form, complete it, and submit it to DPWCustomerService@atlantaga.gov with the Subject Line: Solid Waste Appeals Board.